Resorts FAQs

Treehouses Phuket

Frequently Asked Questions

  • Bespoke beachfront weddings, private celebrations, and dining experiences can be arranged at our signature venues, including The Lazy Coconut, Catch Beach Club, and Shimmer Beachfront Restaurant. Please note that events are not permitted on public beaches.

  • Our Duplex Lofts and Penthouse Lofts with private pools are thoughtfully designed to offer complete privacy, creating an exclusive sanctuary for relaxation and comfort.

  • While we do not operate an in-house babysitting service, our Front Desk and Residence Host teams will be pleased to assist with babysitting recommendations and arrangements upon request.

  • Twinpalms Phuket, our sister resort, is located just 10 minutes away on Kamala Beach and offers a collection of luxury suites, exceptional dining venues, and renowned beach club experiences.

  • Guests can enjoy curated island experiences aboard our luxury yacht, with bespoke excursions available to James Bond Island, the Phi Phi Islands, and other iconic destinations throughout Phang Nga Bay and the Andaman Sea. Additional day-trip options are available through our trusted local partners.

  • The resort is conveniently located approximately 30–45 minutes from Phuket International Airport, depending on traffic conditions. Private airport limousine transfers can be arranged to ensure a seamless arrival and departure experience.

  • Check-in begins at 2:00 PM, while check-out is at 12:00 PM. Early check-in and late check-out requests may be accommodated subject to availability.

  • Yes. While the resort is popular with couples and groups seeking a peaceful coastal retreat, our spacious residences and multi-bedroom accommodations are also well suited to families and guests travelling with older children.

  • Yes. Twinpalms Residences MontAzure Phuket features 16 balcony connecting residences with two or three bedrooms, as well as spacious Duplex Lofts and Penthouse Lofts with private pools, making them ideal for families and groups travelling together.

  • Palm Spa offers a comprehensive selection of massages, wellness therapies, and rejuvenating treatments designed to promote relaxation and wellbeing. The spa is open daily from 11:00 AM to 9:00 PM.

  • The resort offers three professional meeting and event spaces suitable for corporate gatherings, private functions, and special occasions. For further information, please contact Twinpalms Events at book@twinpalmsevents.com.

  • To ensure the comfort and wellbeing of all guests, Twinpalms Residences MontAzure Phuket is unable to accommodate pets. We appreciate your understanding.