Privacy Policy

Privacy Policy

This Privacy Policy (the “Privacy Policy”) was last updated on 30 June 2025.
TP Surin Beach Hotel Limited (the “Company”, “we”, “us” or “ours”) as the operator of resorts and hotels consisting of
• TWINPALMS SURIN BEACH PHUKET 
• TWINPALMS MONTAZURE PHUKET 
• TWINPALMS TENTED CAMP PHUKET
• TWINPALMS TREEHOUSES PHUKET
• WAGYU STEAKHOUSE
• CATCH BEACH CLUB
• THE LAZY COCONUT
• SHIMMER
• ORIENTAL SPOON
• BAKE
• ANDAMAN CRUISES
• PALM SPA / PALM FITNESS
(collectively referred to as the “Properties”)

And our website “https://www.twinpalmshotelsresorts.com” as well as our application “Catch” (collectively referred to as the “Site”).
The Company acknowledges, realizes and respects the importance of privacy of the data subjects (“you”, “your”, or “yours”) and we will strictly follow security policies when we collect, use, process, disclose and/or overseas transfer the personal data (the “Personal Data”) in accordance with the Personal Data Protection Act B.E. 2562 (2019) and all applicable subsequent regulations (collectively referred to as the “PDPA”).
This Privacy Policy applies to the Personal Data of the following data subjects:
• Hotel guests
• Properties tenants
• Any person who visits, reside, or stay at our Properties
• Any person who visits our Site and application or contact us via our call center, point of sales, events, or other channels.

This Privacy Policy informs you of our policies regarding the collection, use, processing, disclosure and overseas transfer of Personal Data we receive from you upon visiting our Properties and/or the Site. It is strongly recommended for you to thoroughly read this Privacy Policy so that you fully understand how we process your Personal Data and what rights you have under the PDPA. If you access the Site through any social networking sites, online communication channels or other websites, the privacy policy of the third party shall be applied. So, you must study and follow a Privacy Policy displayed separately on that access channel.

The Company may update and/or change this Privacy Policy from time to time pursuant to the terms specified herein. If you do not provide us the necessary Personal Data, we may not be able to take relevant actions which may affect our service or arrangement of activities for you. We will ensure that our collection, use, disclosure, processing, and overseas transfer of your Personal Data will be limited as necessary under a lawful purpose and basis as well as compliant with the PDPA.

  • Your Personal Data That We Collect

    We collect various types of data from you depending on how you interact with us and what services you need from us. The data we collect from you may or may not include:
  • Personal Data of Third Parties

    If third parties’ Personal Data is provided to us, you warrant and represent that you have valid authority to disclose such Personal Data to us and permit us to collect and use the same. Third Parties’ Personal Data disclosed to us will be collected and used in accordance with this Privacy Policy and the PDPA.
  • Catch Beach Club

    We will not collect any Personal Data of any children under 18 years old or quasi-incompetent persons, and incompetent persons without obtaining a consent from their parent or guardian. In case we discover that the Personal Data of children, quasi-incompetent persons and incompetent persons has been collected without consent from their parent or guardian when it is required, such collected Personal Data will be immediately deleted unless otherwise allowed or permitted under other legal grounds to process it.