Resorts FAQs

Surin Beach Phuket

Frequently Asked Questions

  • Beachfront weddings, celebrations and dinners can be arranged The Lazy Coconut, Catch Beach Club, Shimmer Beachfront restaurant; however, they are not permitted on public beaches.

  • Yes, our private pool suites are fully enclosed with tropical foliage and privacy walls to ensure complete seclusion for your comfort.

  • Yes, babysitting services are available with professional caregivers. Please arrange with our front desk at least 24 hours in advance.

  • Yes, Twinpalms MontAzure is our sister resort, located along the pristine shores of Kamala Beach, offering exceptional dining and suites.

  • Yes, our tour desk offers curated excursions and private boat charters to James Bond Island in Phang Nga Bay and the famous Phi Phi Islands.

  • The resort is approximately a 30 to 45-minute drive (approx. 22 km) from Phuket International Airport, depending on traffic conditions.

  • Our standard check-in time is at 14:00 (2:00 PM) and check-out time is at 12:00 (12:00 PM noon).

  • Whilst our hotel mainly caters to couples and friends, we do have accommodation options which are perfectly suitable for families or those with older children.

  • Yes, we have 16 balcony connecting rooms with 2 or 3 bedrooms, as well as 2 bedroom Duplex and Penthouse Lofts with private pools.

  • Yes, Palm Spa offers an extensive range of massages, treatments and therapies, and is open from 11am to 9pm daily.

  • We have 3 professional meeting room spaces in our hotel. Pleases contact Twinpalms Events for more information: book@twinpalmsevents.com

  • We regret to inform you that we are unable to accommodate pets. We apologize for any inconvenience this may cause and appreciate your understanding.